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Website Privacy and Legal Information

Westdrive has made every effort to ensure the accuracy of the information contained in this site.

Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to our vehicles products and services, nor does it constitute an offer for the sale of any particular vehicle.

Copyright

All rights, including copyright and database right, in the website and its contents, are owned by or licensed to Westdrive, or otherwise used by Westdrive as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Westdrive or the copyright holder.

You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.

Westdrive reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Westdrive reserves the right to monitor submissions to the site and to edit or reject any submissions.

Disclaimer

We try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the Terms & Conditions, which take effect on the date when you first use the site.

Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.

In no event will Westdrive be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.

Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.

Trademarks

All names, images, logos identifying Westdrive are proprietary marks of Westdrive. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Westdrive does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.

External links

Westdrive does not represent, warrant, endorse or hold esponsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of Westdrive and you visit entirely at your own risk.

Software disclaimer

The software downloads from this site have been thoroughly scanned and tested at all stages of production, but - as with all new software - we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. Westdrive cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.

Cookies

This web site uses cookies in a number of ways which are as follows:

Aggregated Site Usage Statistics

Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.

Essential Site Features

Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to compare different cars in stock and complete enquiry forms quickly.

Complimentary Site Features

The site may also use Cookies for certain complimentary purposes such as showing you the car that you last looked at on the home page. All these functions are designed to improve your experience of using the site. If you don't want this site to place Cookies on your device you can disable these using your Internet Browser settings.

Advertising with Cookies

Our website uses cookies/advertising IDs for the purpose of advertising. This enables us to show our advertisements to visitors who are interested in our products on partner websites, apps and emails. Re-targeting technologies use your cookies or advertising IDs and display advertisements based on your past browsing behaviour. You can opt-out of interest based advertising by visiting the following websites:

http://go.pardot.com/e/126241/choices-/3yy9lv/114140831
http://go.pardot.com/e/126241/2017-04-12/3yy9lx/114140831

We may share data, such as technical identifiers derived from your registration information on our website or our CRM system with our trusted advertising partners. This allows them to link your devices and/or environments and provide you a seamless experience across the different devices and environments that you use.

Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.

Westdrive reserves the right to change any of its terms and conditions at any time by posting changes online.

If you do not accept these Terms in full, you must stop using this website immediately.

 

Privacy Policy Introduction

As a customer of Westdrive (Westdrive is a trading name of Top 100 Ltd), we may in certain circumstances collect and process your personal data in the course of our business with you. Under the General Data Protection Regulation EU 2016 / 679 (GDPR) you are entitled to be informed of what data we will hold and how we intend to use that data. This Privacy Statement informs you of what data we collect, why we collect it and the lawful conditions we consider appropriate for the processing of your personal data.

 

What data do we collect?

‘Personal data’ means any information relating to an identified or identifiable natural person, most common data being name, address, email and telephone number.

We may collect, store and process the following types of personal data relating to you through our website, online enquiry forms, by telephone, email or in person in our dealership:

  1. Information that you provide to us if enquiring about purchasing goods or services from us, including name, address, telephone number and email address.
  2. Information that you provide to us in order to purchase goods or services from us including date of birth, finance details, photographic proof of identity, and proof of income.
  3. CCTV information for security purposes at our branches.
  4. Information that we are legally bound to provide to 3rd parties including driving licence details.

Why we need this information

Personal data we collect from you will be used for the purposes it was provided, including the following: 

  1. In order for you to form a legally binding contract with us.
  2. In order that we can propose and secure a finance agreement for you if required.
  3. In order for us to verify your identity.
  4. To contact you in the event of any vehicle safety recalls.
  5. To contact you for non-marketing purposes which we consider to be for legitimate interest reasons including MOT reminders, service reminders and customer service surveys.
  6. To send you marketing information only with your consent.

Marketing and Sharing Personal Data

On occasion we may use your personal data to inform you about relevant products and offers. We will collect information from you including how you would like us to contact you and use your information to contact you about products, services and offers which we think may be suitable for you. We will give you separate options to receive information about offers relating to sales, about offers relating to servicing or about offers from third party partners.

Should you wish to be removed from our marketing database or advise us of an amendment to your marketing preferences you can do so e-mailing dataprotection@westdrive.co.uk.

There may be instances where we share your personal data with 3rd party organisations where it would be reasonable to do so, these include:

  1. Finance companies where you have entered into a Finance Agreement.
  2. Insurance companies where you have been presented products i.e. Guaranteed Asset Protection.
  3. Vehicle manufacturers where you have purchased a vehicle from our franchised dealership.

However, we would not share your personal data with other organisations for marketing purposes unless we have your express written consent to do so.

  1. There may be circumstances when we are legally obliged to share your personal data e.g.
  2. To the extent that we are legally obliged to do so by law.
  3. In connection with any ongoing or prospective legal proceedings.
  4. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  5. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information, where in our reasonable opinion, such court or authority would be reasonable likely to order disclosure of that personal information.

 

Legitimate Interests

We may use your personal information to contact you for reasons that we consider are in our commercial interests and / or the interests of our customers. We consider these Legitimate Interests to be: 

  1. To contact our customers in order to gain feedback in to the service we have provided and what we did well or badly.
  2. To contact our customers to remind them of vehicle service dates.
  3. To contact our customers to remind them of MOT due dates.

Security of personal data

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. The Westdrive website uses a security system that protects your information from unauthorised use.

 

Your rights

As a result of Westdrive processing your personal data you have a number of individual rights:

You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request – Upon receipt of such a request, we will, after confirming identity provide all relevant data we may hold to you, in the most practical format and as soon as possible. We may withhold personal information that you request to the extent permitted by law.

  1. You may instruct us to correct any inaccuracies in that personal data which we will do as quickly as possible.
  2. You may instruct us to no longer process your personal data for marketing or any other purposes, which we will do as quickly as possible.
  3. You may instruct us to destroy some/all of your personal data which we will do as quickly as possible (The Right to be Forgotten).

 

Cookies

The Westdrive website uses "cookies" to help improve your online experience.

A cookie is a text file that is placed on your hard disk by our web page server. Cookies cannot be used to run programs or deliver viruses to your computer and are safe.

Cookies are uniquely assigned to you, these can only be read by a web server in the Westdrive domain that issued the cookie to you.

None of the cookies on our website collect or store personal data, we only store standard internet log data for our internal reporting purposes. We do this to find out things such as the number of visitors to the various parts of the Westdrive web site. We collect this information in a way which does not identify anyone, keeping your privacy as well as allowing us to improve the web site wherever possible. 

The Westdrive website does collect some personal / identifiable information but this is always done through asking you the user to enter details such as your email address. We will never capture personal information without making you aware first.

You still have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Westdrive services or web site.

 

Registration

We are registered as a data controller with the Information Commissioners Office and our Registration details are as follows: 

Top 100 Limited ZA119717

 

Data Protection Officer

Our Data Protection Officer is David White (Head of Finance). Should you have any concerns or questions about how we process and store your personal data please direct them to dataprotection@westdrive.co.uk

If you are dissatisfied with any aspect of our handling of your personal data, you can complain to the Information Commissioner’s Office via the following:

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone 0303 123 1113 

www.ico.org.uk

We may update this Privacy Notice from time to time so please check our website for updates.