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COVID-19

16 April 2020

COVID-19

WE ARE OPEN 01/06/2020

Dear Customers

It is our pleasure to welcome you back to Westdrive as the dealership is full re-opened for Sales, Service and Parts . For your protection we are operating social distancing measures in and around the dealerships. So you can enjoy the full range of vehicles and facilities with complete peace of mind, please book and appointment by calling 01376 344000. 

Thank you for your patience and we look forward to seeing you soon. 

Westdrive


Servicing your car in Safety

As you know here at Westdrive the safety of our staff and customers is the number one priority, so we have included some photos showing just a few of the many measures that we have put in place to give reassurance that  both you and your car are in good hands during these challenging times.  If you have any questions on the steps taken then please do not hesitate to contact us at customer@westdrive.co.uk. 

 

 

Our Service department is now open 06/05/2020


We understand how important it is to have a safe and road worthy vehicle at this time, not just for key workers, but for those making essential journeys too. That’s why following recent Government advice, we have opened our Service Department doors again. We are taking the spread of COVID-19 very seriously. Safety measures will be in place to ensure everyone is protected. Keeping you and our staff safe is our priority.
Book your MOT, Service, or Repair online to keep your vehicle maintained. We will continue to support you online for all other enquiries. Please call or contact us via the Live Chat on the website, or you can email customer@westdrive.co.uk

Kind Regards

Westdrive


Call or email we will get you booked in. 

Call or email we will get you booked in. 

Call or email we will get you booked in. 

Absolutely, we are on hand to take enquiries remotely. We can talk you through the vehicle specifications, provide you with all the relevant  information digitally all from the comfort of your own home. As soon as is safe to do so we will arrange delivery of your fully prepared vehicle right to your front door.  

We understand this is a very difficult time and so do our lenders. A number of them have put in place deferred payment options or payment holidays. Contact us first and we will provide you with the details of the relevant lender who can discuss which option will suit you best at this time.

The latest Government announcements will have a major impact on the Motability Scheme. Motability has taken the decision to keep the quarterly pricing guide suppressed during this time. With the uncertainty that Covid-19 is creating for many people, we wanted to reassure you that we will support you where possible. For more information contact Motability directly, or visit them on the following link here

If your finance agreement is coming to an end, there will be a number of options for you to consider. Some finance lenders will facilitate extending the finance agreement or re-financing your final payment. Please contact us and we will be happy to talk you through your options. 

Leaving your vehicle unused for extended periods of time can lead to a number of unexpected issues and in these challenging times of government enforcements to rightfully keep people indoors, these are more likely to happen. To ensure customers continue to have a dependable vehicle when they need it, Kia have created short videos giving guidance on what safety and maintenance procedures to follow with their car on a regular basis during this time. See more here.

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